By Nils Reisen on 06.12.2019 |
4 minutes reading time
Who doesn’t know the good old employee survey? Many questions, a lot of effort, few noticeable improvements. At my former employer, a company with 20,000 employees, we used precisely this kind of survey. In a lengthy questionnaire, we asked employees about relevant and less relevant details. The results were not actionable, and we could only rarely translate them into tangible improvements.
It reminded us a bit of the wish list for Santa – and not only in this season of the year. Employees gave feedback on what was not going well and where improvements were needed. Santa looked at what he could conjure out of his sack. Unlike the real Santa, however, he often didn’t bring the right gifts.
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