About us
Who we are and what we believe in
We are a passionate team of psychologists, UX designers, product managers, and developers with a shared principle: Feedback makes us better. Our mission is simple. We aim to help everyone in your organisation reach their full potential and find joy in their work.
Our story
There had to be a better way. So we built it.
Our journey started in 2015 with a small team at a leading Swiss telecommunications company. At the time, employee feedback was scarce, and the existing survey fell short of its purpose.
We set out to find a better solution and created a fast and straightforward tool to make feedback actionable, helping employees thrive, teams collaborate better, and workplaces become more positive.
Today, Pulse Feedback has evolved into a trusted feedback platform for leading organisations in Switzerland and beyond. Our mission is still clear: helping companies and their people grow through feedback.
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Our homebase
Surrounded by innovators
As part of Creaholic, an innovation hub founded by Swatch creator Elmar Mock in the watchmaking city of Biel/Bienne, Switzerland, we are immersed in creativity and forward-thinking. Our colleagues support companies across various industries in creating new products and services, enhancing customer experiences, and fostering innovation-driven cultures.
Our core beliefs
Everyone wants to do a good job
With over a decade of experience, we understand that feedback is essential for personal and professional growth. Rooted in transparency, respect, and mindfulness, our approach transforms feedback into a catalyst for continuous improvement.
Feedback makes us better
Growth stems from honest and respectful feedback. Our platform enables regular, constructive feedback to be shared throughout the company.
Feedback must be clear and actionable
For feedback to drive meaningful change, it must be clear and actionable. Pulse Feedback helps users give and receive constructive feedback and use it effectively.
Feedback relies on trust
Feedback is only effective in a culture of trust. Pulse Feedback breaks down barriers and fosters a culture of trust and psychological safety.
Our team
Meet the team behind Pulse Feedback
Behind Pulse Feedback is a diverse team of experts with a wealth of experience and a dedication to helping organisations thrive through meaningful feedback.
Angela Haas
Mandates
Aris Javet
Product
Christoph Frei
Mandates
Karin Hilzinger
Mandates
Katja Bürki
Mandates
Marco von Gunten
Product & Marketing
Michael Wittwer
Product
Nils Reisen
Product & Mandates
Patrick Suter
Product
Raina Botta
Marketing
Samantha Oberholzer
Marketing
Stephan Engl
Product
Surabhi Pasarakonda
Mandates
Simon Staudenmann
Product
Thywill Joshua
Product
Viviane Friedli
Marketing
Scientific advisory board
Expertise from research and practice
We work with leading experts from academia and practice to further develop our methods and support organisations around the world in establishing a strong feedback culture.
Sebastian Hafenbrädl
Associate Professor of Managing People in Organizations @ IESE Business School
Jan B. Schmutz-Henestrosa
SNF professor @ University of Zurich