Discussion Moderator & AI Chat | Discover Now ›Swiss provider of employee surveys and 360-degree feedback
For HR teams that turn results into impact
With Pulse Feedback you turn feedback into progress. Clear insights and guided results discussions enable teams and managers across your organisation to make real improvements.
Get a demo Try for free
★ 4.6
rating on OMR
99% satisfaction
with customer experience
45,000 users
improving with Pulse Feedback
These organisations work with Pulse Feedback
Overview
What is Pulse Feedback?
Pulse Feedback is a Swiss provider of software for employee surveys, pulse surveys and 360-degree feedback, with optional support from its own consulting team. Pulse Feedback covers the full cycle: the survey, AI-assisted analysis and guided results discussions in which teams and managers define actions. Pulse Feedback is aimed at organisations with 250 to 2,000 employees.
What organisations use Pulse Feedback for
Already convinced?
Arrange Your Demo Appointment
Let us show you Pulse Feedback in a no-obligation live demo.
Features
Everything you need for surveys that work
Gather feedback, gain insights, implement improvements. In one tool.
Customer Reviews
Don't Take Our Word for It
Hear what employees and decision-makers at these organisations say about us.
«The tool is easy to use and surveys can be designed with little effort. This makes it a low-threshold way of obtaining feedback from employees. It creates transparency and helps to establish an open and constructive feedback culture.»
Guido Schnarwiler
Organisational and leadership development — CSS Insurance
«Thanks to the intuitive online tool, the employee survey is quick and easy to complete. The feedback is transparent in the teams so that all employees can work with the results and take responsibility for further development. For us, Pulse Feedback makes a real contribution to strengthening the feedback culture.»
Barbara Michel
Head of HR — XUND
«What is revolutionary about Pulse Feedback compared to all other methods is its transparency. And the very user-friendly analysability of the results. This means that everyone in the company can work with the results independently. And that pays off: Teams that have consistently worked with Pulse Feedback have been able to measurably improve their performance.»
Philippe Nicod
Former Lead Chapter Future Workforce — Swisscom
«The implementation and set-up is very simple. Completing for employees is intuitive and easy. Pulse Feedback encourages the active giving of qualitative feedback. This is extremely valuable. Thanks to the many existing and tried-and-tested questions, Pulse checks can also be set up and carried out quickly.»
Adrian Stuber
Former Head of Human Resources — UMB
4.6 OMR Reviews
Security
Our Commitment to Your Data
Security and privacy of your data are essential to us. That's why we treat your data with the highest security and data protection standards.
Data Storage in the EU
Our employee survey platform operates in data centers with the highest security standards in the Amazon Web Services ("AWS") in the EU (Frankfurt and Dublin). AWS is ISO/IEC 27001, 27017, 27018 and 9001 certified.
Compliance With Data Protection Regulations
Pulse Feedback complies with the provisions of the EU Data Protection Basic Regulation (GDPR), as well as the Swiss data protection laws.
Encrypted Data Transmission
All data and entries transmitted to us during registration, account access and use are encrypted according to the latest security standards
Protection of Participant and Survey Data
Data is stored in encrypted databases and backups to prevent unauthorised access and data loss.
Encryption of Sensitive Information
We encrypt sensitive information both internally and in our communications with you.
Contractual and Organisational Data Protection Measures
Our employees and partners are trained in data protection and are obligated to confidentiality. We have data processing agreements (DPA) with all partners.
Minimal Use of Personal Data
We only use the necessary personal data such as name, email address, and team affiliation.
No AI Training With Your Data
Pulse Feedback uses AI services opt-out policies to prevent your content to be used by third-parties for model training or to improve and develop the quality of AI technologies.
Consulting and support
You decide how much you do yourself
From individual steps to running the whole thing. Our experts take on as much as you need.
What we can take on
- Design professional surveys
- Communicate effectively
- Collect 360-degree feedback
- Analyse and summarise results
- Run results workshops
- Define improvement measures
- Support teams in results work
FAQ
Frequently asked questions about Pulse Feedback
What is Pulse Feedback?
Pulse Feedback is a Swiss provider of software for employee surveys, pulse surveys and 360-degree feedback, with optional support from its own consulting team. Organisations use it to create surveys in minutes, analyse the results with AI support and discuss them in guided results discussions where concrete actions take shape. If you would like support, you can hand over individual steps or the entire process to our consulting team, from questionnaire design through to the results workshop.
Can you use Pulse Feedback without consulting?
Yes. The software works on its own, and many customers run their surveys themselves. If you would like support, you can book individual services or hand the entire process to our consulting team: questionnaire design, communication to employees, analysis, results report, results workshops and support for teams as they put the actions into practice.
Which organisations is Pulse Feedback suitable for?
Pulse Feedback is aimed at organisations with 250 to 2,000 employees that want to measure engagement, build a feedback culture or support change. Smaller organisations use Pulse Feedback too. Licence costs are a maximum of 5 CHF/EUR/USD per user per month and decrease as user numbers rise. Enterprise models are available for larger organisations.
What sets Pulse Feedback apart from other survey tools?
Pulse Feedback covers the whole way from the survey to the action that gets implemented. AI-assisted analysis makes results immediately understandable, the AI discussion moderator guides teams through the results discussion, even without experience of feedback sessions, and agreed actions can be tracked over time. On request, our consulting team takes on design, analysis and workshops. That way results do not stay in a report, they change everyday working life.
How often should you run an employee survey?
It depends on your goal. An annual employee survey is a solid foundation and gives a comprehensive picture of the mood. Many organisations add short pulse checks on a quarterly or monthly cadence to spot changes earlier and respond in a targeted way. With Pulse Feedback you combine both rhythms in one tool, from the annual deep-dive survey to the ongoing pulse in the team.
How secure is our data?
"Data is stored in compliance with GDPR and the revised Swiss FADP on ISO-certified AWS servers in the EU (Frankfurt and Dublin). Pulse Feedback is certified Swiss Made Software, developed in Switzerland." ----
Get started
Ready to turn results into impact?
See in 20 minutes how organisations achieve real improvements, or start right away with 3 weeks of full access.