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Most employee surveys are run with a similar top-down approach: a person or a small team designs the survey, analyses the results and reviews the results together with the management team. This is great for certain applications but much less so for others, where a bottom-up approach is the better choice. In this article, we explain both approaches in detail and show which approach is best in which situation.

By Nils Reisen | 6 minutes reading time

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What role does psychological safety play in today’s and tomorrow's workplace? Because we wanted to know exactly, we spoke to Ina Goller. Ina is an Innovation Management Professor at the Bern University of Applied Sciences and has been working in the national and international coaching, training and consulting sector for over 20 years.

By Claudia Leu | 6 minutes reading time

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Who has the best idea of what your employees need to do good work? They do themselves! In our experience, companies do best when they start from this understanding, and when employees are included in the development process for the employee survey. If you’re wondering how to design your employee survey so that it leads to meaningful change, then you’ve come to the right place.

By Dominique Schmid | 10 minutes reading time

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Can you go to your boss with honest criticism? Does your work environment regularly include constructive feedback that helps you grow? Read on to see why a constructive feedback culture is important. We’ve also put together a few tips on the subject to help you get started right away.

By Claudia Leu | 4 minutes reading time

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Psychological safety is a crucial driver for high performing teams. This article shows you why this is the case and provides expert advice on how you can increase your team’s psychological safety.

By Nils Reisen | 5 minutes reading time

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If you google employee engagement today or follow HR forums or the news, you’ll hear about just how low employee engagement rates are. Gallup regularly tracks engagement levels and reports that “85% of employees worldwide are not engaged or are actively disengaged in their job” (Gallup, 2017). Why is that?

By Nils Reisen | 2 minutes reading time

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You’ve probably heard this before: higher employee engagement means improved productivity and more contribution to the company’s growth and success. Increasing engagement can be a bit of a challenge, especially if you have a large organisation looking to you for guidance. But you can do it! Here are few ideas that you might find helpful.

By Nils Reisen | 3 minutes reading time

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Unions and employee representatives play an important role in employee surveys. Their goal is to defend the employees’ interests. This can lead them to resist projects aimed at creating a more open feedback culture. Here are three tips on how you can ensure that the employee representatives are on your side.

By Nils Reisen | 2 minutes reading time

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In 2020, more surveys were run with Pulse than ever before. To make it as easy as possible for you to run surveys, we removed many smaller and larger stumbling stones. We have also increased the flexibility of Pulse so that you can more easily represent your organisational setup (e.g. agile teams, project teams).

By Nils Reisen | 52 seconds reading time

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Let me start with a personal story. When I took up a new job at a large corporation a few years ago, I quickly noticed that some of my new colleagues saw feedback as a threat. This surprised me because, throughout my personal life as well as my professional career, I was used to receiving feedback. From early on, feedback became a valuable tool for me to learn and improve.

By Nils Reisen | 3 minutes reading time

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At Creaholic, we believe that if you have a growth mindset you can learn something valuable from any experience. I was supposed to write a text for this blog last week and got completely sidetracked by following the US presidential race in all its nail-biting development. The planned text remained unwritten but I did learn a lot – not only about US geography and the intricacies of the election system – and I’d like to share some thoughts.

By Karin Hilzinger | 2 minutes reading time

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What is the goal of employee surveys? It is to find out what is going well and where there are obstacles in the daily (cooperative) work. If you remove these, everyone in the company can do a good job. So much for the theory. In reality, however, you often stumble when you move from the survey results to noticeable improvements. What are the requirements for an effective employee survey?

By Nils Reisen | 2 minutes reading time

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The Coronavirus lockdown made it considerably more difficult to do our jobs. With many people working from home, keeping in touch and collaborating with coworkers was a challenge. Our survey tool Pulse helped our customers and us to cope with this extraordinary situation. Here is what we have learned along the way.

By Nils Reisen | 3 minutes reading time

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The following argument is often made: if the survey is not anonymous, employees won’t dare tell the truth and very important information is lost. Is this true? When we developed Pulse, we wanted to get to the bottom of this question empirically and ran a little experiment.

By Nils Reisen | 4 minutes reading time

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How do you make the “elephants in the room” visible to everyone? Swisscom answered this question with Pulse and brought organizational innovation back to grassroots. The most important lesson learned: transparent feedback transforms “elephants in the room” into opportunities for improvement. We spoke to Philippe Nicod, Group Human Resources, Swisscom. Here are his top learnings.

5 minutes reading time

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