The Coronavirus lockdown made it considerably more difficult to do our jobs. With many people working from home, keeping in touch and collaborating with coworkers was a challenge. Our survey tool Pulse helped our customers and us to cope with this extraordinary situation. Here is what we have learned along the way.
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The following argument is often made: if the survey is not anonymous, employees won’t dare tell the truth and very important information is lost. Is this true? When we developed Pulse, we wanted to get to the bottom of this question empirically and ran a little experiment.
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How do you make the “elephants in the room” visible to everyone? Swisscom answered this question with Pulse and brought organizational innovation back to grassroots. The most important lesson learned: transparent feedback transforms “elephants in the room” into opportunities for improvement. We spoke to Philippe Nicod, Group Human Resources, Swisscom. Here are his top learnings.
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We thought so, too. But then we began to have doubts: Do anonymous surveys really result in valuable employee feedback? Is it used to implement improvements that benefit everyone at the company? Read on to find out what we did to the sacred cow.
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Today is National Inventor's Day in the USA. Because it is still a while until the local Inventors' Day on November 9th, we take the opportunity to tell you about an invention from Switzerland.
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