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How a side project turned into an effective tool for establishing an organisation-wide feedback culture

Let me start with a personal story. When I took up a new job at a large corporation a few years ago, I quickly noticed that some of my new colleagues saw feedback as a threat. This surprised me because, throughout my personal life as well as my professional career, I was used to receiving feedback. From early on, feedback became a valuable tool for me to learn and improve.

By Nils Reisen | 3 minutes reading time

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What I learned about feedback, employee engagement and leadership by following the 2020 election on TV

At Creaholic, we believe that if you have a growth mindset you can learn something valuable from any experience. I was supposed to write a text for this blog last week and got completely sidetracked by following the US presidential race in all its nail-biting development. The planned text remained unwritten but I did learn a lot – not only about US geography and the intricacies of the election system – and I’d like to share some thoughts.

By Karin Hilzinger | 2 minutes reading time

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How do you create an employee survey that works?

What is the goal of employee surveys? It is to find out what is going well and where there are obstacles in the daily (cooperative) work. If you remove these, everyone in the company can do a good job. So much for the theory. In reality, however, you often stumble when you move from the survey results to noticeable improvements. What are the requirements for an effective employee survey?

By Nils Reisen | 2 minutes reading time

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How Pulse enabled our customers and us to adapt to radical change during the Coronavirus lockdown

The Coronavirus lockdown made it considerably more difficult to do our jobs. With many people working from home, keeping in touch and collaborating with coworkers was a challenge. Our survey tool Pulse helped our customers and us to cope with this extraordinary situation. Here is what we have learned along the way.

By Nils Reisen | 3 minutes reading time

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Do employees give more critical feedback if the survey is anonymous?

The following argument is often made: if the survey is not anonymous, employees won’t dare tell the truth and very important information is lost. Is this true? When we developed Pulse, we wanted to get to the bottom of this question empirically and ran a little experiment.

By Nils Reisen | 4 minutes reading time

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