Employee gives constructive feedback to colleagues

Pulse makes it easier for everyone in the company to do a great job

After all, this is the very aim of an employee survey. We developed Pulse to solve a problem we were facing. Our employee survey was painfully long, the results did not lead to action, and noticeable improvements were the exception. We could not find a better way, so we developed Pulse.

The right information: current drivers and hurdles

With Pulse, you can uncover what makes it easier or harder for people at the company to do a good job. The specially created «Pulse question» brings to light all topics that are currently important to employees.

Employee reflects on work
Employee sends feedback up with paper plane

The best format: written feedback

Written feedback is a reliable way to get a broad understanding of the submitted evaluations and to identify causes. There are two free-text fields per question (“I like that...” and “I wish that...”), as well as a few tricks to obtain as many constructive comments as possible. It works: Pulse generates almost ten times as many comments as a classic survey.

Doing a survey with no follow-up is worse than doing nothing at all. And yet only 8% of employees strongly agree that their employer takes action on survey results.

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Gallup

Performance-management consulting company

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At the right time: in real time

Companies are undergoing changes faster and faster. Employee feedback therefore has a short “use-by date”. Current topics should be recognised and treated as they come up. That's why the results of Pulse are visible in real-time, immediately after the survey has been completed.

Animated image representing an old employee survey

To the right person: team-level focus

The employee's feedback is best understood by colleagues in their immediate work environment. These are the people who are in a position to understand the context behind the comments, to identify fundamental causes, and to put in place impactful improvements.

That is why the feedback must be made available to everyone in the company and in a format that can lead to fruitful discussion and active application of improvements. For this reason, Pulse comments are shown with the author's name and picture to immediate team members, and in anonymous form to everyone else.

Pulse is bottom-up, not top-down

Unlike classic employee surveys, Pulse takes a bottom-up and not a top-down approach. This means that employees are not just asked questions, but rather they are actively involved in working with the results. They discuss the feedback in their team and define what they would like to see changed, and how.

Instead of writing a wishlist for Santa Claus, they shape the way they work together and the environment in which they do so - in whatever way makes most sense for them. They only turn to management if they find themselves faced with obstacles they cannot get past by themselves (e.g. company-wide tools or procedures), usually with concrete proposals already in hand.

Employees with feedback

With Pulse everybody works towards improving

Traditional survey

Creaholic Pulse Feedback

What can you do? Employees Management Employees Management
See the results of the survey Icon Tilde circle Icon Check circle Icon Check circle Icon Check circle
Reflect on the results Icon x circle Icon Check circle Icon Check circle Icon Check circle
Understand the underlying causes Icon x circle Icon Tilde circle Icon Check circle Icon Check circle
Define and implement measures for improvement Icon x circle Icon Tilde circle Icon Check circle Icon Check circle
Assess the effects of the measures Icon x circle Icon Tilde circle Icon Check circle Icon Check circle
What can you do? Employees Management
See the results of the survey Icon Check circle Icon Check circle
Reflect on the results Icon Check circle Icon Check circle
Understand the underlying causes Icon Check circle Icon Check circle
Define and implement measures for improvement Icon Check circle Icon Check circle
Assess the effects of the measures Icon Check circle Icon Check circle
See the results of the survey
Icon Check circle

Employees

Icon Check circle

Management

Reflect on the results
Icon Check circle

Employees

Icon Check circle

Management

Understand the underlying causes
Icon Check circle

Employees

Icon Check circle

Management

Define and implement measures for improvement
Icon Check circle

Employees

Icon Check circle

Management

Assess the effects of the measures
Icon Check circle

Employees

Icon Check circle

Management

What can you do? Employees Management
See the results of the survey Icon Tilde circle Icon Check circle
Reflect on the results Icon x circle Icon Check circle
Understand the underlying causes Icon x circle Icon Tilde circle
Define and implement measures for improvement Icon x circle Icon Tilde circle
Assess the effects of the measures Icon x circle Icon Tilde circle
See the results of the survey
Icon Tilde circle

Employees

Icon Check circle

Management

Reflect on the results
Icon x circle

Employees

Icon Check circle

Management

Understand the underlying causes
Icon x circle

Employees

Icon Tilde circle

Management

Define and implement measures for improvement
Icon x circle

Employees

Icon Tilde circle

Management

Assess the effects of the measures
Icon x circle

Employees

Icon Tilde circle

Management

Like an employee survey. Unlike any employee survey.

Thanks to Pulse, all employees in your company can …

  • Express what is preventing them from doing a good job
  • Discover what is going well at the moment and what needs improving
  • Put in place their own measures and set measurable targets for improvement
Employees analyse Pulse results

What you get with Pulse

Pulse Graph

Immediate improvements

The processing of the results can begin immediately. Improvements can even be made while the survey is still live.

Icon Employee with Heart Message

Improved employee experience

Participants get a first impression of their co-workers' feedback directly after having submitted the survey. Do they share their opinions?

Icon with Time in Hand

Rapid implementation

Surveys can be set up effortlessly and quickly in the tool, allowing you to respond easily to the requirements of your company.