Information for the visitors of and

Version 1.6, February 2023

1. Overview


The following information provides an overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. More detailed information can be found in section 2.

Data collection on our website

Person in charge

Creaholic SA, Zentralstrasse 115, P.O. Box 333, 2501 Biel/Bienne is responsible for data processing on the website.

How and why is data collected?

One way your data is collected is when you provide it, e.g. by entering it in a contact form. Other data is automatically collected by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter our website. Part of the data is collected to ensure error-free provision of the website. Other data may be used to analyse your user behaviour.

Storage period

Your data will be deleted or blocked as soon as the purpose of storage ceases to apply.

Your rights

You have the right at any time to receive free information about the origin, reception and purpose of your stored personal data. You also have the right to request the correction, blocking or deletion of this data. You can contact Creaholic SA at any time if you have any further questions on the subject of data protection. Furthermore, you have the right to lodge a complaint with the competent supervisory authority. Detailed information can be found below.

Analytics and third-party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous, the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. More detailed information can be found below.

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

2. General notes and mandatory information


We treat your personal data confidentially and in accordance with the legal data protection regulations and this data protection policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. In the following, we explain which data we collect, what we use it for and how this is done. We point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Responsible body

Responsible for the data processing on this website is:
Creaholic SA
Zentralstrasse 115
P.O. Box 333
2501 Biel/Bienne

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. name, e-mail address, etc.).


You have the right to receive information free of charge at any time about the origin, reception and processing purpose of your stored personal data.

Correction of your inaccurate personal data

You have the right to request, free of charge, that your personal data be corrected or completed as soon as possible.

Deletion or blocking of your personal data

Under certain conditions, such as when your data has been collected unlawfully, you have the right to request the deletion of your personal data.

Right to restrict the processing of your personal data

Under certain circumstances (e.g. if the processing of your personal data has been or is being carried out unlawfully), you have the right to request that the processing of your data be restricted.

Right to object to the processing of your personal data

You have the right to object at any time, on grounds relating to your particular situation, to the processing of your personal data on the basis of a legitimate public or private interest.

Right to data portability

You have the right to receive the data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done insofar as it is technically feasible.

Right to object data protection consent

Many data processing operations are only possible with your express consent. You can revoke your consent at any time by sending an e-mail to us. The data processing up to the revocation remains unaffected.

Right of appeal

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The supervisory authority for data protection in Switzerland is the Federal Data Protection and Information Commissioner (FDPIC)

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from http:// to https:// and by the lock symbol in the browser line. If encryption is activated, data that you transmit to us cannot be read by third parties.

3. Data processing in third countries

The processing of data in a third country (outside the European Union [EU] or outside of the European Economic Area [EEA]) or in the context of the use of third-party services or the disclosure or transfer of data to other persons, bodies or companies is carried out in accordance with legal requirements.

If the level of data protection in a country does not correspond to the Swiss or European data protection standard, we will take appropriate measures to ensure that the protection of your personal data corresponds to that in Switzerland or the EU.

4. Note on data transfer to the USA

Among other things, we have integrated tools from companies based in the USA on our website. This may result in your personal data being transferred to the US servers of the respective companies and processed and disclosed there. We would like to point out that the USA is not a safe third country in the sense of the EU GDPR and that US companies can be obliged by the state to hand over personal data to security authorities. The data subjects cannot take legal action against this. For this reason, it cannot be ruled out that US authorities will process, evaluate or permanently store your data stored on US servers for monitoring purposes. Such processing activities cannot be influenced by us.

5. Data collection on the website


We sometimes use so-called "cookies". Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognise your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or allow the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing cookies for the technically error-free and optimised provision of its services. Insofar as other cookies (e.g. cookies for analysing surfing behaviour) are stored, these are dealt with separately in this data protection declaration.

Server log files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server request, IP address.

This data is not merged with other data sources.

This data is required for the fulfilment of a contract or pre-contractual measures, which is why the data processing is carried out on the basis of "legitimate interests" (Art. 6 para. 1 lit. f GDPR).

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you have provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.

The data you entered in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies (e.g. after we have completed processing your enquiry). Mandatory legal provisions – in particular retention periods – remain unaffected.

Information about Creaholic Pulse Feedback by email (e.g. newsletter)

Visitors to the website can subscribe to information (by e-mail) about Creaholic Pulse Feedback. Requested information and other useful tips and background information on the subject of employee surveys are sent out.

Subscription to these information e-mails is made with the active consent of the person to the processing of personal data concerning him or her (Art. 6 para. 1 let. a GDPR).

The personal data entered will only be processed for the purpose of sending this information. Registrations for the information mails are logged so that we can prove the confirmation if necessary.

Subscribers can unsubscribe from the e-mail information at any time. In each individual e-mail there is the possibility to unsubscribe with a single click or tap.

6. Data collection on the website

Tool Provider Privacy Policy
Google Analytics Google Inc. Google Privacy Policy
Google AdWords Google Inc. Google Privacy Policy
Google Conversion Tracking Google Inc. Google Privacy Policy
Google Webfonts Google Inc. Google Privacy Policy
Google Tag Manager Google Inc. Google Privacy Policy
Google Optimizer Google Inc. Google Privacy Policy
LinkedIn Insight Tag 2.0 LinkedIn Ireland Unlimited
Hotjar Hotjar Ltd.
Hubspot Hubspot Inc.

7. Changes to the Data Protection Policy

This data protection policy will be adapted if necessary and posted here.