Improved team communication at shiftcode

Industry

Software development

Headquarters

Baar, Switzerland

Company size

<10 employees

Website

shiftcode.ch

The company

Custom software solutions made in Switzerland

shiftcode is a Swiss software development company specializing in building custom web applications. In addition to building tailored digital solutions for their clients, shiftcode is also actively involved in the development of Pulse Feedback.

As a team that values collaboration and continuous improvement, shiftcode introduced Pulse Feedback to enhance transparency, facilitate regular reflections, and provide a structured way to track team sentiment.

The challenge

Tracking team sentiment and improving transparency

shiftcode sought a simple yet effective way to check in on team sentiment. Without a structured feedback system, it was challenging to maintain a clear overview of how employees felt, track project progress, and foster meaningful discussions.

• No structured way to track sentiment → Harder to identify challenges early
• Limited visibility on project progress → Teams needed better alignment
• No regular feedback rhythm → Fewer opportunities for open discussions

The solution

A structured, transparent feedback process

With Pulse Feedback, shiftcode replaced ad-hoc check-ins with structured, real-time insights. Short, focused pulse surveys enabled the team to track sentiment regularly, leading to proactive adjustments and more open conversations.

With Pulse Feedback, shiftcode could:

• Gain a clear overview of what’s working and where challenges lie
• Encourage regular reflection, making feedback a natural part of the workflow
• Provide a simple, effective way to share insights and act on them

The transition to continuous feedback fostered a more transparent communication culture, ensuring that discussions around team sentiment became a regular and valuable part of their workflow.

The result

A lasting impact on feedback culture and alignment

Since implementing Pulse Feedback, shiftcode has seen clear improvements in team communication and collaboration.

• Improved feedback culture, strengthening trust and transparency
• Better overview of progress and projects, helping teams stay aligned

With more frequent insights, teams are now better equipped to reflect, discuss, and improve together—creating a stronger foundation for collaboration and growth.

Why Pulse Feedback

Why shiftcode recommends Pulse Feedback

shiftcode values Pulse Feedback for its simplicity, transparency, and ability to turn insights into action.

• Easy setup – Quick and seamless implementation
• Great design – Visually appealing and intuitive to use
• Time-based comparisons – Valuable insights into long-term trends

Lars Anderegg

Senior Backend Developer @ shiftcode

Help your team to improve communication