The same situation can be perceived very differently by different people. With feedback, you get to know other perspectives and get a differentiated picture of the situation.
To recognise this differentiated picture of the situation, here are a few points that'll help in giving feedback:
- Give specific and observable examples. If you're too general, the person with an opposite view to you might not get the whole picture.
- Send egocentric messages and describe your view. Egocentric messages convey that one's own perception is subjective and gives the other person the opportunity to accept or reject the criticism. “I-messages” don't attack the other person.
- Be honest and say what you think. Only honest feedback promotes positive development.
- Describe your feelings and explain what concrete situations triggered you. Your team members get the chance to know what is going on inside your mind and can also understand your behaviour.
- Formulate wishes and describe the needs so that team members can hear what's important to them and where they want to go.
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